This Privacy Policy explains how Zodiac Casino (“the Site”, “we”, “us”, or “our”) collects, uses, stores, and protects the personal information of users visiting or registering on our website, specifically for residents of Canada. We are committed to safeguarding your privacy in compliance with applicable laws and industry standards. By accessing or using our services, you agree to the practices described in this policy.
1. Collection of Personal Information
We collect personal data to provide and improve our services, verify your identity, process transactions, and comply with legal obligations. The types of personal information we may collect include: name, date of birth, contact information (such as email, phone number, and address), account details, payment information, device identifiers, IP address, geolocation data, and records of your activity on the site.
2. Purpose and Legal Basis for Processing
Your personal data is processed for several legitimate reasons, including verifying your identity to prevent fraud, processing deposits and withdrawals, ensuring compliance with legal and regulatory requirements, providing customer support, personalizing your user experience, sending important updates regarding your account or our services, and fulfilling contractual obligations.
3. Consent and User Rights
By registering or using Zodiac Casino, you provide consent for the collection and processing of your personal information as described in this policy. You have the right to withdraw your consent at any time; however, this may affect our ability to offer you certain services. Canadian users are entitled to request access to their personal information, seek corrections, or request deletion in accordance with applicable privacy laws such as PIPEDA (Personal Information Protection and Electronic Documents Act).
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted partners and service providers who assist in operating the website, processing payments, verifying identity, providing customer support, or fulfilling legal requirements. These third parties are contractually obligated to maintain the confidentiality and security of your information and may only use it for the purposes specified by Zodiac Casino. We may also disclose your information to regulatory authorities, law enforcement agencies, or as required by law, particularly to comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
5. International Data Transfers
Due to the global nature of online services, your personal information may be transferred to and processed in jurisdictions outside of Canada. When such transfers occur, we ensure that adequate safeguards are in place to protect your data, including the use of contractual clauses and compliance with applicable privacy regulations to maintain the same level of protection as within Canada.
6. Security Measures
Zodiac Casino employs robust security protocols to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies, firewalls, secure socket layer (SSL) protocols, restricted access to information, and routine security assessments. All staff members and third-party partners are required to adhere to strict confidentiality obligations regarding your data.
7. Data Retention
Your personal information will be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, as required by law, or to resolve disputes and enforce our agreements. When your data is no longer needed, it will be securely deleted or anonymized in accordance with our data retention procedures and applicable legal requirements.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and improve our services. Cookies are small data files stored on your device. You may manage your cookie preferences through your browser settings; however, some features of the site may not function properly if cookies are disabled. Information collected through cookies may include device information, browser type, operating system, referral URLs, and interactions with the site.
9. Third-Party Links and Services
The Zodiac Casino website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of such external sites. We recommend reviewing the privacy policies of any third-party websites you visit through links provided on our platform.
10. Protection of Minors
Zodiac Casino is strictly intended for users aged 19 years or older, or the legal age as defined by your local jurisdiction. We do not knowingly collect personal information from individuals under the legal age for gambling in Canada. If we become aware that a minor has provided us with personal data, we will take steps to delete such information and may restrict access to our services.
11. Changes to the Privacy Policy
We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements. Any modifications will be posted on this page, and, where required by law, we will notify you of significant changes. We encourage users to review this policy periodically to stay informed about our privacy practices.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Privacy Officer using the contact details provided on the Zodiac Casino website. We are committed to addressing your inquiries promptly and transparently in accordance with Canadian privacy laws.
13. Your Responsibilities
You are responsible for ensuring that the information you provide to Zodiac Casino is accurate and up to date. You are also responsible for maintaining the confidentiality of your account credentials and notifying us immediately if you suspect unauthorized access to your account, including your Zodiac login details.
14. Acceptance of Policy
By accessing or using Zodiac Casino, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Continued use of our services constitutes acceptance of any changes to this policy, including any updates to Zodiac bonuses or offers.
- Collection of personal and transactional data for service provision
- Strict security measures and compliance with Canadian privacy laws
- Clear user rights related to data access, correction, and deletion
- No sale of personal data to third parties
- Commitment to transparency and user protection